Management
Account Manager
Communicate project expectations to client stakeholders. Work closely with different clients to understand needs and opportunities to upsell. Ensure projects are on track with hours, deliverables, and resources.
Toronto (Canada), full-time
Job Summary
As an Account Manager, you will handle the relationships with the agency clients. If you are looking to be part of a flexible, growing marketing agency instead of a corporate office work environment, this is the opportunity for you!
Key Responsibilities
- Communicate project expectations to client stakeholders
- Working closely with clients to understand needs and opportunities to upsell
- Ensure projects are on track with hours, deliverables and resources
- Understanding the digital marketing needs of our clients
- Manage different client stakeholders
- Generate reports and analysis for digital marketing campaigns as needed
- Tracking activity and engagements in agency CRM system
Required Skills and Qualifications
Soft Skills:
- Communication skills: clear and concise
- Ability to run meetings and walk clients through project updates
- Pays close attention to detail
- A self-starter, with the ability to prioritize and manage multiple priorities, projects, and resources
Tech Skills:
- Experience using digital marketing tools
Education:
- Bachelor's degree in Marketing, Business, or a related field.
Experience:
- Minimum 2 or 5 years experience in an agency, account management role or client serving position
If you are dynamic and results-driven, with a passion for client success and strategic thinking, we encourage you to apply for the Account Manager position. Join our team and be part of a collaborative environment that fosters innovation and growth!